Privacy Policy
Last updated [DATE — fill in before publishing]
Origin of One (“we”, “us”, “our”) operates originofone.ca (the “Site”). This policy explains what personal information we collect, why, and how it’s handled. We are based in Ontario, Canada, and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
When you create an account, browse, or place an order, we collect:
- Name, email address, and phone number
- Shipping and billing addresses
- Order history and cart contents
- Payment information — processed directly by Stripe; we never see or store your full card number
- Account credentials — managed by our authentication provider, Clerk
How we use your information
- To process and fulfill your orders, including payment, shipping, and customer support
- To send order confirmations, shipping updates, and — if you don’t complete a purchase — a reminder about your cart or an incomplete payment
- To maintain your account and order history
- To improve the Site and prevent fraud
We do not sell your personal information to third parties.
Who we share information with
We share the minimum necessary data with service providers who help us run the Site:
- Stripe — payment processing
- Clerk — account authentication
- Convex — application database and hosting
- Resend — transactional email delivery
- Cloudflare — image and file storage
Each of these providers processes data under their own privacy policy and only for the purpose of providing their service to us.
Cookies
We use cookies and similar technologies necessary for the Site to function — keeping you signed in, remembering your cart, and securing checkout. We do not use third-party advertising cookies.
Data retention
We keep account and order information for as long as your account is active, and as required to meet tax, accounting, and legal obligations after that.
Your rights
You can access, correct, or request deletion of your personal information at any time by contacting us at privacy@originofone.ca. You can also view and update your details directly from your account page.
Contact us
Questions about this policy? Email privacy@originofone.ca.
This page is a starting draft and has not been reviewed by a lawyer. Please have it reviewed before this site goes live and starts processing real customer data.